Student Support during Remote Learning

The decision to utilize remote learning aligns with our goal to reduce the number of interactions on campus, slow the rate of transmission, and protect our community. We understand there are personal, logistical, and financial challenges to these extraordinary measures. College leadership and your Schools are here to support you. See Learning Remotely for helpful resources and information.

Student Support Services Spring 2021 (pdf)

We provide the following student support services (operating hours and remote contacts):

Download a printable version of the Academic Experience support during remote learning and Student Affairs support during remote learning.

Academic Support for Students during Remote Learning Period

Academic Experience 

Reach us at the following emails.

Website: https://acadexperience.cofc.edu 

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Academic Advising and Planning Center 

Reach us at advising@cofc.edu.


Phone: 843-953-5981
Hours: M-F 8:30 a.m. -5:00 p.m.
Website: https://advising.cofc.edu 

The Academic Advising and Planning Center offers the following student services: 

  • All advising appointments will be held virtually using Google Hangout Meets. Students with appointments will receive an email invite from their assigned academic advisor. Students are encouraged to keep this appointment. If students have internet access challenges, they should contact their academic advisor via telephone.
  • Quick Question Drop-In will be offered virtually between 2-4 p.m. Monday- Friday and is staffed by a Peer Advisor. Students must make a virtual appointment through Appointment Manager. Once scheduled the Peer Advisor will send the student an invitation for a meeting through Google Hangout Meets.
  • Students can also text an advising question through our Advise Me texting service. Text “AdviseMe” 85511.

Student who have not yet made their mandatory advising appointment for the spring should do so as soon as possible.  Appointments can be made through Appointment Manager. 

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The Center for Student Learning 

Reach us at cslstud@cofc.edu (preferred contact method).

Phone: 843-953-5635
Hours: M-F 8:30 a.m. -5:00 p.m.
Website: https://csl.cofc.edu 

To schedule a tutoring or study skills appointment:
Use this link to make your request. You will be scheduled for a one on one tutoring or Study Skills session. You will receive an email with details about your tutor, day and time, and instructions for accessing the appointment.


To find out when/how your SI (Supplemental Instruction) sessions are held:
You will receive direct instructions from your SI leader via email and OAKS. SI sessions will continue to meet virtually on the same schedule as before break.


To find out when/how your PAC (peer academic coaching) sessions are held:
Your coach will reach out to you to schedule face to face meetings via Google Hangouts. Please watch for messages from your PAC and respond promptly.


A few additional details:

  • If you need to speak to CSL staff, the quickest way to reach us is to email cslstud@cofc.edu. You may call the front desk 843.953.5635, but please note that this number will not be accessed frequently during the e-learning period.
  • The google form will be checked frequently between 9 am-5 pm M-F, and tutoring and study skills appointments will be scheduled as quickly as possible upon receipt of the form. Please note that the google form will not be checked on Saturday or Sunday.
  • If you have already been meeting with a CSL staff member, please check your email for instructions for continuing those meetings.

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New Student Programs 

Reach us at the following emails.


Phone: 843-953-2017
Hours: M-F 8:30 a.m. -5:00 p.m.
Website: http://nsp.cofc.edu 

Charleston Bridge

Information about the Charleston Bridge program can be found at http://nsp.cofc.edu/bridge/index.php

Program participants must complete the campus housing /meal plan application and the July 10 orientation registration by May 1, 2020. Questions can be directed to Bridge@cofc.edu

iCharleston

Information about the iCharleston program can be found at ichs.cofc.edu including dates, costs, academic course choices, and location information. Deposits and location selection are first come, first served. Program participants must attend July 16 & 17 orientation. Questions can be directed to ichs@cofc.edu. 

New Student and Family Orientation

New students can register for orientation online through their MyCharleston account after they have paid their enrollment deposit.   You can see the entire list of dates at orientation.cofc.edu.

The College is actively monitoring updates related to COVID-19 and will be informing students and family members as soon as possible should any adjustments be made to the orientation schedule.  If a change needs to be made, students will be informed via email and our website (orientation.cofc.edu) will be updated.

We are looking forward to welcoming all new students and family members throughout the summer.  If you have any additional questions, please feel free to email orientat@cofc.edu

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The Center for Excellence in Peer Education

Reach us at the following emails.


Email: Director, Page Keller, kellerp@cofc.edu  
Email: Associate Director, Jennifer Bradley, bradleyj@cofc.edu  
Email:Office Manager, Ghadir Abuein, abueing@cofc.edu  
Phone: 843-953-3850
Hours: M-F 8:30 a.m. -5:00 p.m.
Website: http://cepe.cofc.edu/ 

Services we are providing:

  • Help students connect with CofC peer educators (i.e., FYE Peer Facilitators, Impact Peer Academic Coaches)
  • Communicate with students currently enrolled in TEDU 205 and assist with OAKS course issues (i.e., broken links, connectivity problems)
  • Assist first-year students currently enrolled in FYE with FYSS 101 OAKS course issues (i.e., broken links, connectivity problems)
  • Maintain contact with Academic Experience peer educators via email and text

CEPE staff is available for virtual meetings via phone or Zoom.

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The Office of the First Year Experience

Reach us at fye@cofc.edu (preferred contact method).

Phone:  843-953-2153

Hours: M-F 8:30 a.m. -5:00 p.m.
Website: https://fye.cofc.edu/

 
Services we are providing:

  • Registration (including FYE Registration Holds) and enrollment assistance for Summer 2020 and Fall 2020 courses

Faculty and Peer Facilitator support regarding course instruction, grading, and course scheduling:

We can be reached at capp@cofc.edu.

Phone: 843-953-5674
Hours: M-F 8:30 a.m. -5:00 p.m.
Website: https://capp.cofc.edu/

To Schedule an Appointment: Phone and Virtual Appointments are available

How Can CAPP Help?

Connect with your PAC – regular meetings will still happen virtually. Reach out to Robin (stewartrc@cofc.edu) or Savannah (crockersl@cofc.edu).

Questions about a Probation or STEP Contract?

Need to complete your probation contract and have your hold removed?

Need to Share a Concern?

  • Submit a FAST referral

Need to Withdraw from a Class?

Planning to apply for conditional readmission through STEP?

Need to be away for the Fall 2020 semester and have a GPA >2.00?

Leaving the College at the end of this semester?

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Veteran and Military Services

Reach Jessica Wilkes, Director, VMSS at wilkesjj@cofc.edu.

Hours: M-F 8:30 a.m. - 5:00 p.m.

Website: cofc.edu/veteran-services

VMSS is here to help serve as both an advocate and a resource hub for veterans and military students.

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Libraries' Online Services

The College Libraries are online to serve you via each library’s website.

To ensure the health and safety of users, the College Libraries’ physical facilities will be accessible only to College Libraries staff beginning today, March 17, 2020, at 6:00 p.m.

For up-to-date information, please consult Library Hours and Locations.

Also, see the College Libraries' Academic Continuity Guide.

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Student Affairs Support for Students

Student Affairs Administration                        

Reach us at 843.953.5522 or studentaffairs@cofc.edu.

Leadership:

Find this information on our website:  https://studentaffairs.cofc.edu/ 

Weekday Hours:  8:30 a.m. to 5:00 p.m.  (We are available outside work hours via email, as well.)

Services we are providing: 

  • Provide information/resources in coordinating: Student Emergency Support
  • Response by phone or email for info regarding this division summary of services
  • Provide assistance to inquiries or requests if a division area cannot be reached
  • Provide referrals and direct references to appropriate division and campus resources
  • See more details below from our departments in the Division of Student Affairs

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Student Emergency Support

Donations to benefit student emergency support:

For those interested in donating to the Student Emergency Fund, go to https://give.cofc.edu/donate.

To donate items to the Cougar Pantry please go to https://studentlife.cofc.edu  and contact the staff person on-campus for that day for help with a drop-off time.

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Student Health Services

Reach us at 843-953-5520 or healthservices@cofc.edu.

Hours: 8:30 a.m. to 5:00 p.m.

Website:  http://studenthealth.cofc.edu/ 

Services we are providing over the phone remotely:

  • Medication refills
  • Mental health follow-up of existing patients
  • Phone assessment of fever, cough and/or respiratory symptoms. Referring to online assessments as necessary.
  • Triage of selected gastrointestinal illness, general illness, sore throat, allergy, skin problems, eye problems, musculoskeletal complaints, STI counseling, etc.

Services we are providing in-person:

  • None

Services we are unable to provide by phone:

  • New psychiatric medication evaluation, routine well-person evaluations, gynecological services

SHS is unable to provide COVID19 testing. Please refer to online resources for evaluation if you believe you have symptoms consistent with COVID-19 (e.g. temperature over 100.5, cough and shortness of breath).

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Counseling Center

Reach us at 843-953-5640 or Counseling@cofc.edu.

Emergencies and Crisis Assistance:  For life threatening mental health emergencies or immediate threats, please call 911.

Additional Crisis Assistance at  http://counseling.cofc.edu/emergencies/index.php

Website:  http://counseling.cofc.edu/about/index.php

Services we are providing:

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Absence Memo Office

Reach us at 843.953.3390 (no fax available) or AbsenceMemo@cofc.edu.

Hours: 8:30 a.m. to 5:00 p.m.

Website: https://victimservices.cofc.edu/absence-memo/index.php 

Services we are providing:

  • Response to inquiries by phone or email listed above
  • Accepting completed Absence Memo Request forms and supporting documentation online (using black or dark blue ink only) and emailed to AbsenceMemo@cofc.edu

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Dean of Students Office

Reach us at 843-953-5522 or 843-900-0409, or email us.

Dean of Students, Dr. Jeri Cabot, can be reached at 843-324-4984.

Hours: All staff will be available 8:30 am to 5:00 pm EST. On-Call staff after hours.

Emails:

Website: http://deanofstudents.cofc.edu/ 

Services we are providing:

  • Response to inquiries by phone or voicemail (843-953-5522) or emails listed above
  • Set up student care meetings, process conduct matters, and respond to FAST reports (Faculty/Friends/Family Assisting Students in Trouble) via email, phone, or Zoom as appropriate (FAST =  http://deanofstudents.cofc.edu/fast/index.php)
  • All staff will be available for virtual meetings via phone or Zoom.

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Campus Recreation Services

Reach us by phone or email as follows.

Website: http://campusrec.cofc.edu/ 

Services we are providing: 

  • Response to inquiries by phone or emails listed above
  • Provide students "live" workout sessions via our social media (Mar 23 through Apr 3) (Instagram: @cofcfitness)
  • Plan to host 1 workout per day every afternoon.   (Instagram: @cofcfitness)
  • List of workouts on our blog that can be done from anywhere (https://blogs.cofc.edu/campusrec
  • Meet via Zoom for fitness consultations
  • Given our normal hours of operation are extensive, we are available beginning at 7 AM until 8 PM Mon- Fri by appointment (between Bucky Buchanan and Sara Coleman).
  • Posting recent and old videos, pictures, etc. on our social media accounts
  • Will try to gather as many online gaming accounts as possible to partner up CofC students with their peers to interact in the comfort of their homes while away.
  • Some online tournaments may be planned for Chess, Scrabble, eGames, etc.

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Career Center

Reach us at 843-953-5692 or careercenter@cofc.edu.

Website:  http://careercenter.cofc.edu/ 

Services we are providing: 

  • Response to inquiries by phone or email listed above
  • All student appointments and services will be available through email, phone or Zoom (Zoom.com) from March 23-April 3. 
  • By visiting careercenter.cofc.edu, students can schedule individual appointments using Appointment Manager:  https://am.battery.cofc.edu/casamonline. 
  • Regular services, including resume assistance, job and internship search tactics, student employment assistance and any other career guidance is available by email to careercenter@cofc.edu
  • Please contact us with any employer, alumni, community or other questions by email to careercenter@cofc.edu

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Civic Engagement

Reach us at 843-953-5838 or volunteer@cofc.edu.

Website: http://volunteer.cofc.edu/ 

Services we are providing:

  • Response to inquiries by phone or email listed above
  • List of service opportunities that are available remotely on our website, http://volunteer.cofc.edu/
  • Mid-term check-ins by video/phone with Bonner Leaders and Tuesday night meetings will be virtual during this time (via Zoom)
  • All AB trips have been cancelled- each trip will have one last virtual meeting on the March 26 (via Zoom)
  • Continue meetings and provide support for all students and specifically our student employees (via email and Zoom)
  • Continue to offer 1-1 consultations on types of volunteer opportunities that are aligned with career goals (via pre-arranged Zoom times)
  • Most of our community partners DO NOT want student volunteers at this time so we will not be able to encourage/promote this type of service.

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Collegiate Recovery Program

Reach us via email or phone as follows.

Current CRP students (and any student) can reach the Director, Wood Marchant, on his cell by call or text 24 hours a day at 843-693-5975. The CRP also has a GroupMe chat set up.  Current members have already been in contact with each other about available online recovery meetings that are being offered. The Director is also available by email at  marchantww@cofc.edu.

Website: http://deanofstudents.cofc.edu/collegiate-recovery-program/index.php 

Services we are providing:

  • Response to inquiries by phone or email listed above
  • CRP’s first online meeting is scheduled for March 23 at 12:00 noon.
  • Again, we have options for other online recovery meetings.  The SAFE Project and Unity Recovery are facilitating on Zoom. We plan on joining an online meeting with other recovery programs on Mondays, Tuesdays and Fridays.
  • Please contact Wood for information on on-line AA meetings.

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Disability Services

Reach us at 843-953-1431 or snap@cofc.edu.

Hours:  8:30 a.m. - 5:00 p.m.

Website:  http://disabilityservices.cofc.edu/  

Services we are providing: 

  • Response to inquiries by phone and email.  Zoom appointments are available.
  • Application processing will be conducted electronically.

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Higdon Center for Student Leadership and Office of Fraternity and Sorority Life

Reach us at 843-953-6356 higdoncenter@cofc.edu.

Hours:  8:30 a.m. to 5:00 p.m.

Staff is available via email and through their cell phones.

Website info: https://higdoncenter.cofc.edu/contact-us/index.php 

Services we are providing:

  • Response to inquiries by phone or email listed above
  • Regularly scheduled meetings, including evening meetings, will continue via Zoom or cell phone (depending on the size of the meeting).
  • Staff is looking into ways to create meaningful wrap-ups or replacements for events that have been cancelled, or are likely to be cancelled.
  • Staff will also continue to stay in touch with students via text as needed.

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Multicultural Student Programs and Services

Reach us at 843.953.5660 or msps@cofc.edu.

Additional contacts:

Director, Rochelle Johnson, johnsonrr@cofc.edu       

Assistant Director, Lynda Keller, kellerlj1@cofc.edu            

Website:  http://msps.cofc.edu 

Services we are providing:

  • Response to inquiries by phone or email listed above
  • Planning for Mentoring Matters Mentee Mid-term Reviews, Fall 2020 Class Registration Co-Advising for SPECTRA/Reboot Students, and 2020 SPECTRA Program class selections.
  • Continue to stay in touch with us by phone, email, and online meetings (Zoom or Skype)
  • Students are welcome to use the link calendly.com/kellermsps to set up an appointment to meet with Lynda Keller via Zoom or by phone.   

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Residence Life

Residence Hall Directors can be reached at their office numbers during regular business hours.

After hours, on-call system will be in place for emergencies.

Residence Hall                         Hall Director               RHD Office                Front Desk

Berry Residence Hall              Rebecca Hogge           843-953-6505           843-953-3253

College Lodge                          Olivia Vernon              843-953-3150            843-953-5104

Craig Residence Hall               Kaiya McGhaw           843-953-2277            843-953-5107

George & Liberty Halls           Brandon Wilkins         843-953-8522           843-953-8506            

Kelly House & Bull St.             Tyese Medford           843-953-3801           843-953-4447

McAlister Residence Hall       Anna Harkin                843-953-4463           843-953-4443

McConnell Residence Hall     Colin Frazier                843-953-7172           843-953-5151

Rivers Residence Hall             Bond Ruggles              843-953-3255            843-953-5105

Warren Place                           Tyese Medford           843-953-3801            843-953-3800

Additional Contacts:

  • Director, Melantha Ardrey, 843-953-1476
  • Associate Director, Celeste Granger, 843-953-1476
  • Assistant Director for Staff Enrichment and Academic Achievement, Joe Vallee 843-953-3258
  • Assistant Director for Recruitment and Training, Joy Heinzman 843-953-6408
  • Assistant Director for Programming and Student Engagement, Olivia Vernon 843-953-3922
  • Administrative Assistant,  Rachel Valentine  843-953-5523

Website/Info:  http://reslife.cofc.edu/

Services we are providing:

  • Students can email or phone RHDs; they will post office hours and instructions on their door. We offer 1:1 conversations, virtual mediation (Zoom or Skype)
  • Referral source to campus resources.

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Student Life

Reach us at 843-953-2291 or StudentLife@cofc.edu.

Additional contacts:

Website: https://studentlife.cofc.edu/ 

Website will be updated daily with building schedule and point person for the day. We will continue to add links, videos, and support resources to the website for student organizations, student leaders, and information regarding virtual programming from CAB.

Services we are providing:

  • Response to inquiries by phone or email listed above
  • Stern Student Center is open 8:30 a.m. to 5:00 p.m. M-F, but closed on weekends. There will be ONE full-time staff member from Student Life in Stern Center each day, please check the website for staffing schedule. Contact the point person for the day first, and they will instruct you how to make contact with other staff members.
  • Communications with Stern student staff through online platform (When to Work).
  • Transitioning all student organization training, management, and development, to CougarConnect and will communicate this information out to student organization leaders. Be on the lookout for information about officer transitions, elections, end of year reports, and assessment.

You may continue to enter space reservations and contact Mandi Copeland directly for information about reservations. We will not be able to accept any reservations or tabling requests before April 15, 2020.

All Student Life staff are available each day via Zoom or telephone for appointments.Please schedule appointments at:

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Upward Bound

Reach us at 843-953-5469 or as follows.

Website:  http://upwardbound.cofc.edu/ 

Services we are providing:

  • Response to inquiries by phone or email listed above
  • Using Instagram and Snapchat to communicate with students, and parents can access the Upward Bound Facebook page as well for announcements.
  • March 21 session cancelled to follow guidelines of CCSD. We are working on contracting with a web-based interactive tutoring service. We will continue to have overlapping communication with students regarding tutoring needs and sharing information between staff members via text and email (above).
  • Checking on possible one-on-one tutoring sessions for the E-learning weeks.

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Victim Services

Reach us at 843.953.2273 (in case of emergency, contact 911)

Hours:  8:30 a.m. to 5:00 p.m. and On-Call at 843.953.2273 after hours

Website info:  https://victimservices.cofc.edu/ 

Services we are providing:

  • Response to inquiries by phone listed above
  • Continue to provide consultations with survivors, but primarily by phone and email. 
  • OVS advocates will do a daily rotation for answering the OVS phone line and promptly relaying any messages for the other advocate or new cases as relevant. 
  • Appropriate forms can be emailed to students as necessary.
  • OVS stays in contact with MUSC for protocol of cases within the window to get the proper exam if needed. 
  • After-hours response may be by phone vs. in-person.

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Cougar Shuttle

Website:  https://studentaffairs.cofc.edu/cougar-shuttle/ 

  • Cougar Shuttle service for students is suspended.

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